Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!pacific.mps.ohio-state.edu!linac!att!att!cbnewsk!cbnewsj!ralph
From: ralph@cbnewsj.att.com (Ralph Brandi)
Newsgroups: comp.sys.mac.misc
Subject: Re: Mail Order horror/hero stories
Keywords: see above
Message-ID: <1991Apr29.173121.12990@cbnewsj.att.com>
Date: 29 Apr 91 17:31:21 GMT
References: <1991Apr24.193220.19013@milton.u.washington.edu> <2535@lee.SEAS.UCLA.EDU> <17360@burdvax.PRC.Unisys.COM>
Distribution: usa
Organization: AT&T Bell Labs, Middletown, New Jersey
Lines: 23

In article <17360@burdvax.PRC.Unisys.COM> dave@PRC.Unisys.COM (David Lee Matuszek) writes:

>MacWarehouse is somewhat worse in terms of "truth in advertising."

Agreed.  The thing that angers me about MW is their penchant to
advertise things that aren't out yet.  They've had MacGlobe in their
catalog for 6 months now.  But when I called to order, they told me
it isn't scheduled to come out until July.  I can understand if it
appears in one catalog--deadlines slip, and lead time in publishing
is a pain.  But it's been in at least the past three catalogs.  Not
cool.  I've never seen MacConnection do this.  In a business where
it's the little things that differentiate between competitors,
that's enough to swing me to MacConnection.

I've dealt with MacConnection a number of times.  I've always found
them knowledgable and helpful.  The one time I had a problem with
some software I bought (wrong software on the disk), they replied
quickly and appropriately (sent a new copy, testing first to make
sure it had the right software on the disk.)
-- 
Ralph Brandi     ralph@mtunq.att.com     att!mtunq!ralph

R.I.P. Radio Canada International   1942-1991