Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!usc!elroy.jpl.nasa.gov!sdd.hp.com!samsung!nstar!larry
From: larry@nstar.rn.com (Larry Snyder)
Newsgroups: comp.unix.sysv386
Subject: Re: Buying UNIX for a clone
Message-ID: <1991May07.173046.1566@nstar.rn.com>
Date: 7 May 91 17:30:46 GMT
References: <1991Apr28.225907.10568@nstar.rn.com> <1991Apr29.213326.17554@unixland.uucp> <1991Apr30.172955.11199@nstar.rn.com> <16685@scorn.sco.COM>
Organization: NSTAR, Indiana's LARGEST BBS 219-289-0287/317-251-7391
Lines: 26

paulz@sco.COM (W. Paul Zola) writes:


>1) SCO Support offers a variety of support packages, the cheapest of
>which costs about $100/yr.   $1200/yr sounds about right for our 
>highest level of support (1 hour turnaround, guaranteed escalation to
>Engineering, etc.).  Most people - certainly all owners of home 
>machines - don't need this level of support, which was designed for
>VARs and large resellers.  I believe our "standard" support package
>costs about $500/yr.  (Don't quote me on this - I've never even seen
>a price list!)

well I have, and the price for VAR support is between $3000 and $5000
per year (according to your Chicago sales office)

>2) All SCO Support packages are "unlimited calls" - you can call in 
>as many times as you like for as many problems as you have with your
>particular supported product.

and the more you pay - the quicker the return call

-- 
      Larry Snyder, NSTAR Public Access Unix 219-289-0287/317-251-7391
                         HST/PEP/V.32/v.32bis/v.42bis 
                        regional UUCP mapping coordinator 
               {larry@nstar.rn.com, ..!uunet!nstar.rn.com!larry}