Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sdd.hp.com!elroy.jpl.nasa.gov!lll-winken!telecom-request From: jdominey@bsga05.attmail.com Newsgroups: comp.dcom.telecom Subject: Re: AT&T Call Manager Service Message-ID: Date: 7 May 91 12:46:01 GMT Sender: Telecom@eecs.nwu.edu Organization: TELECOM Digest Lines: 39 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 346, Message 2 of 10 Replying to an ongoing thread, recently added to by Sander J. Rabinowitz <0003829147@mcimail.com>: > Is this a new service that's starting up only in certain geographical > areas? The above dialing sequence produced the usual AT&T calling card > prompt, and the extra four digits appear to be discarded. > [Moderator's Note: When I used it here (0 + NPA + 7D - pause for tone > - enter 15xx), the call was processed, and the billing came to my line > the following month with notations on the bill entitled 'account code > xx', where 'xx' was the two digits I had entered after the '15' when > making the call. It appears nothing further is required to use this > service. PAT] A quick check of the latest AT&T sales brief, dated 2/7/91, shows that our Moderator is once again correct. Here's a summary of what I found: - No sign-up is required. If the service is available in your area, you can start using it immediately. - The service can use two or four digits; as Pat described it, the format would be 0 + NPA + 7D (tone) 15xx OR 15xxxx. - It's available to customers using DDD, PRO WATS, or Reach Out America if the customer is either directly billed by AT&T, or by a former Bell Operating Company. Call Manager is apparently not available in GTE or other independent company areas. EXCEPTION: NYNEX and SNET only provide Call Manager billing to PRO WATS customers. The biggest drawback to the service that we small business salesdrones have seen is that the codes are optional. Many of our customers would like to use forced authorization codes instead. Jack Dominey AT&T Commercial Marketing, Tucker GA v: 404-496-6925 AT&T Mail: !dominey or bsga05!jdominey