Path: utzoo!telecom-request Date: Wed, 15 May 1991 00:34:11 GMT From: Jiro Nakamura Newsgroups: comp.dcom.telecom Subject: Re: AT&T Card PIN Disclosed Message-ID: Organization: Shaman Consulting Sender: Telecom@eecs.nwu.edu Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 362, Message 2 of 11 Lines: 27 I would like to relate that about a year ago, I forgot the PIN to my AT&T Universal Card. So I phone AT&T Univ. up and tell them that, fully expecting them to give me a whole new one. They ask my mom's maiden name, my SS number, and then *tell* me what the old one was. I was pretty shocked. :-( Compare this with my bank's Phone Access Line PIN number*. No one knows what my PAL/PIN is except the computer and it won't tell anyone. They send you the PIN in a sealed envelope (you know, the type that has carbon paper inside and is printed in one go through a dot matrix printer and has the tear ends on it). None of the tellers know it, and apparently can't find out. It's just like UNIX. If you forget the old one, the computer has to churn you a new one (no, you can't even choose your own). I like the bank's system, albeit I can't choose the number. PAL is a system by which I can do inquiries and transfer with my handy touch-tone phone. For some reason, the PIN has nothing to do with my regular ATM PIN, so I have to remember two numbers. :-( Jiro Nakamura jiro@shaman.com Shaman Consulting (607) 253-0687 VOICE (607) 253-7809 FAX/Modem