Path: utzoo!telecom-request Date: Wed, 15 May 1991 13:11:10 EDT From: KATH MULLHOLAND Newsgroups: comp.dcom.telecom Subject: Re: Omaha Utility Victim of Phone Fraud Message-ID: Organization: TELECOM Digest Sender: Telecom@eecs.nwu.edu Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 363, Message 5 of 10 Lines: 18 Jack Winslade posted info about fraud through a voice mail system. Just a few days ago we received a very interesting letter from AT&T warning us that our voice mail system could be used to access outgoing lines and make fraudulent calls for which we could be held liable. I immediately called AT&T to ask them what the prevention for this was. they were "not at liberty to say.." The representative would not answer any questions about what we should or should not do to prevent this fraud. I can understand AT&T not wanting to print an instruction manual for voice mail fraud, but if they are going to send a warning letter, they should be willing to assist us in avoiding the pitfalls. As it is, we can only guess whether our system is secure. Kath Mullholand UNH Durham, NH