Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!mips!apple!ntg!dplatt
From: dplatt@ntg.com (Dave Platt)
Newsgroups: comp.sys.mac.system
Subject: System 7 testing (was Re: Apple should let us e-mail System 7)
Message-ID: <482@goblin.ntg.com>
Date: 16 May 91 18:41:54 GMT
References: <6944@cactus.org> <1991May15.185019.1395@eng.umd.edu> <52925@apple.Apple.COM>
Organization: New Technologies Group, Inc.  Palo Alto CA
Lines: 28

In article <52925@apple.Apple.COM> bc@Apple.COM (bill coderre) writes:
>
>Um, hate to disagree, but there are about 165 people here to set you
>straight. They tested System 7 with "over 777" pieces of software
>compiling the reports. (source: Roger Heinen)
>
>In many cases, they tracked down the exact nature and location of
>incompatibilities and provided detailed upgrade plans to those
>software authors.

I can attest to this.  I got a nice note from a tester at Apple,
informing me that my freeware (!) program MandelZot was doing something
with the Palette Manager that would cause problems under System 7.  I
checked, and sure enough... a technique which worked fine under System 6
(and which had, in fact, been recommended by someone in the Palette
Manager group) prevented MandelZot's color-animation code from working
under System 7.

I rev'ed MandelZot and sent back an acknowledgement-and-thank-you
message.

I've never encountered this sort of un-asked-for support from a vendor
before.  Very impressive!

-- 
Dave Platt                                                VOICE: (415) 813-8917
              Domain: dplatt@ntg.com      UUCP: ...apple!ntg!dplatt
 USNAIL: New Technologies Group Inc. 2468 Embarcardero Way, Palo Alto CA 94303