Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!samsung!uakari.primate.wisc.edu!caen!ox.com!umich!sharkey!bnlux1.bnl.gov!bstewart From: bstewart@bnlux1.bnl.gov (Bruce Stewart) Newsgroups: comp.sys.sgi Subject: Internet usage Message-ID: <1991May16.172610.27281@bnlux1.bnl.gov> Date: 16 May 91 17:26:10 GMT References: <2B9CF1DBA0009B66@MSUS1.MSUS.EDU> <1991May15.200159.19891@cs.dal.ca> Distribution: na Organization: Brookhaven National Laboratory, Upton, NY 11973 Lines: 18 In article <1991May15.200159.19891@cs.dal.ca> silvert%biome@cs.dal.ca writes: > >Your final comment about using email is valid, but apparently that >violates the noncommercial constraints. Pity. >-- Many forward-thinking vendors, including SGI, will use email communication with their customers on a selective basis. It would probably not be a good idea to attempt to codify when this is acceptable practice, because codification would probably encourage a restrictive view. Certainly the submission by email of moderate-sized test cases for bug reports is one example of accepted practice. Certain vendors, including the world's largest, seem to virtually exclude use of the Internet from their operations. I find this approach very surprising. IMHO this approach is more a matter of corporate culture than rational decision.