Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!usc!zaphod.mps.ohio-state.edu!wuarchive!uunet!telebit!brian
From: brian@telebit.com (Brian Lloyd)
Newsgroups: comp.dcom.modems
Subject: T2500 disconnect "problem"
Summary: Response regarding periodic disconnects when connected to a T2500
Keywords: T2500 disconnect
Message-ID: <1991May18.171441.865@telebit.com>
Date: 18 May 91 17:14:41 GMT
Sender: news@telebit.com
Organization: Telebit Corporation; Sunnyvale, CA, USA
Lines: 30
Nntp-Posting-Host: napa.telebit.com

I promised that I would look into the problem of connections going
down between a T2500 and other vendors' modems.  The folks in
Telebit's technical support and engineering groups are still looking
into the alleged problem.  The evidence that they have is rather skimpy
but they say that the reports that they have only involve connections
to a very few modems when MNP4 is the error correction scheme.  They
are still trying to reliably reproduce the problem.

They did say that there have been no reports of problems where V.42
(LAPM) is being used for error correction and to use V.42 instead of
MNP4 if there is any question.

Lastly, they have asked me to ask any of you who have experienced
problems with link failure involving a T2500 to contact Telebit
directly so that they can collect more info about the potential
problem.  Please either write to modems@telebit.com or call
1-800-TELEBIT.

OK, I know that some of you are saying things like, "what the heck is
he talking about, alleged problem.  I saw the problem and I know it is
real."  Telebit is not trying to put anybody off.  We are honestly
trying to collect information that will lead to a bug and a bug fix IF
a bug exists.  So, if you have experienced the problem PLEASE post
mail or pick up the phone and call Telebit.

-- 
Brian Lloyd, WB6RQN                              Telebit Corporation
Network Systems Architect                        1315 Chesapeake Terrace 
brian@napa.telebit.com                           Sunnyvale, CA 94089-1100
voice (408) 745-3103                             FAX (408) 734-3333