Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sdd.hp.com!mips!pacbell.com!ucsd!sdcc6!sdcc6.ucsd.edu!cg108dbd From: cg108dbd@icogsci1.ucsd.edu (Steve -Social Hacker) Newsgroups: comp.dcom.modems Subject: Re: Latest HST ROMs? Message-ID: Date: 23 May 91 04:01:45 GMT References: <1991May22.125932.921@panix.uucp> Sender: news@sdcc6.ucsd.edu Organization: University of California, San Diego -- Cognitive A. I. Lines: 79 In-reply-to: schuster@panix.uucp's message of 22 May 91 12:59:32 GMT Originator: cg108dbd@icogsci2 --=}>> On 22 May 91 12:59:32 GMT, schuster@panix.uucp (Michael Schuster) said: In article <1991May22.125932.921@panix.uucp> schuster@panix.uucp (Michael Schuster) writes: MS> In article cg108dbd@icogsci1.ucsd.edu (Steve -Social Hacker) writes: > >Do I have the newest USR HST ROMS? > >It's a USR Courier HST 14.4K V.42bis (with round lights, if it matters) >ati7 says: > >Supervisor date 05/03/90 MS> Sorry about the previous mistaken post (if it went out, I've cancelled it MS> locally) ... I didn't read your article carefully enough. MS> The 5/3/90 Supervisor has got to be the earliest of the V.42bis firmware. MS> It, and the three releases that followed, had LOTS of bugs. Replace it. MS> The most recent release I had (before selling my HST to buy the V.32bis MS> model) was dated 1/20/91. MS> If you legally own the modem, there should be no problem getting an upgrade. MS> Have the original owner call Tech Support to change their records if it's MS> in the computer under the original name. MS> -- MS> Mike Schuster | CIS: 70346,1745 MS> NY Public Access UNIX: ...cmcl2!panix!schuster | MCI Mail, GENIE: MS> The Portal (R) System: schuster@cup.portal.com | MSCHUSTER Well, I called USR and here is the scoop: I HAD the warranty reg. card. _I_ broke the original shrink-wrap on the box. I was the first to plug the thing in. The original owner never used or registered the modem. I am NOT entitled to the warranty because 1) I have no proof-of-purchase 2) I did not buy it from an "authorized" USR distributor. 3) The warranty is non-transferable (i.e., if he had registered it, then I would be entitled to NO warranty, and a call to Tech Support would do nothing to change their records.) Well, the person I bought it from was a private individual who no longer has the purchase receipt. He bought it to start a BBS that never panned out, but regardless of the case, I was the first user of the modem, and it was a legitimate purchase. The USR rep recommended that I send in the warranty reg card with no proof-of-purchase and see what happens, but he made no promises and kept stating that the warranty was "non-transferable", as if it had already been issued to someone else. I would imagine that if my modem required service, I would be S.O.L. because I can not prove the purchase date with a receipt. This is really not my concern at the moment. I am good to my hardware and have a lot of faith in such things, but I WANT new ROMs. I sent the card in, entering the individuals name as my "place of purchase" and I will see what happens. If they deny my a warranty, I may become yet another USR owner with "pirated" ROMs, and not have any moral qualms with it. (If anyone feels that I do not "legally" own the modem, I would enjoy a discussion either by E-mail or News... :-) If there is interest, I can post the final outcome to the net. Thanks for your help. -Steve (I'm very happy with the modem, BTW. Still knocks my socks off.) -- }>> Steve Haehnichen <<{ shaehnichen@ucsd.edu Disclaimer: UCSD and I do not share any opinions.