Path: utzoo!telecom-request Date: Sun, 19 May 91 14:01:10 -0400 From: Christopher M Lott Newsgroups: comp.dcom.telecom Subject: Re: Bell Atlantic's Guardian Plan Message-ID: Organization: University of Maryland Dept of Computer Science Sender: Telecom@eecs.nwu.edu Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 377, Message 1 of 9 Lines: 46 In article is written: > wire maintenance plan. We promptly enrolled in the Guardian plan for > about $2 per month. I forget the details now, but the plan covers the > cost of any repair to the house phone wiring inside the demarc. It > does not cover the cost of repairs to customer-owned phones. I believe Mr. Collins is mistaken; the Guardian plan as I understand it explicitly DOES cover all customer telephone equipment, and includes a loaner phone while the offending instrument is in the shop. A cheaper plan ($.85/mo in C&P territory) covers only the wiring, no phones. I don't know about elapsed time before you can place a claim. But Pat, 120 days sounds pretty harsh. You sure about this? On a related note, I'll be moving into student housing run by the University in July. I had to sign a statement acknowledging receipt of a copy of the C&P Line Maint. policy (will check for time before claims when I get home) and a copy of the housing office's strong recommendation that I purchase not just the basic plan ($.85/mo) but the Guardian plan ($2/mo). Reason given was that the wiring in those apts is apparently original (some 40 yrs old). Wonder if they get a cut or if they're honestly trying to help. BUT WHAT HAPPENS if some yahoo snarls the wires on the outside of the building? The C&P plan explicitly covers only the wiring within your four or so walls (gee, a whole lot of wiring in a one-bedroom apartment) and explictly does not cover any wiring outside your apartment. It also does not cover problems due to vandalism or other tomfoolery that I think it should. Is there anyone living in an apartment who has used this insurance? Where was the problem (according to them)? What was the resolution? Does anyone know who is responsible for maintaining the punchdown blocks etc. that pertain to telephone service for apartment complexes? Is it telco? I sorta figure I should get the $.85 insurance because if anything at all goes wrong, the morons in the housing office will be quick to charge me, I'm certain. ``Hey, you were warned. You signed the receipt.'' Christopher Lott \/ Dept of Comp Sci, Univ of Maryland, College Park, MD 20742 cml@cs.umd.edu /\ 4122 AV Williams Bldg 301 405-2721