Path: utzoo!telecom-request Date: Sun, 19 May 1991 16:41 EST From: "Curtis E. Reid" Newsgroups: comp.dcom.telecom Subject: 911 Operator Fired Over Call Handling Message-ID: Organization: TELECOM Digest Sender: Telecom@eecs.nwu.edu Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 378, Message 8 of 8 Lines: 29 I haven't seen this news in a recent issue of TELECOM Digest so I'll post this. Rochester, New York's {Sunday Democrat and Chronicle}, 5/19/91, page 7A: 911 operator fired over call handling The Associated Press SAN FRANCISCO - A 911 operator has been fired for giving a low priority to a frantic call from a man who later was found beaten to death. Scott Quackenbush, 20, was killed last Sept. 28 shortly after calling 911 operator Diane Fisher from a telephone booth at a closed gas station. The body of Quackenbush, a student at California State University at Fresno, was found three days later behind the service station. The operator claimed she couldn't hear sounds of a struggle because of noise in the police communications room. Curtis E. Reid CER2520@RITVAX.Bitnet (Bitnet) CER2520@RITVAX.isc.rit.edu (Internet)