Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!chinacat!chip
From: chip@chinacat.unicom.com (Chip Rosenthal)
Newsgroups: comp.unix.sysv386
Subject: Re: SCSI adapters for UNIX
Keywords: Adaptec, Future Domain
Message-ID: <1991May18.195338.5357@chinacat.unicom.com>
Date: 18 May 91 19:53:38 GMT
References: <32@metran.UUCP>
Organization: Unicom Systems Development, Inc.
Lines: 28

In article <32@metran.UUCP> jay@metran.UUCP (Jay Ts) writes:
>I have an Adaptec 1542b in my own, but am unimpressed with
>Adaptec's technical support.

I switched to Bustek for exactly this reason.

	Phone:	Ring. Ring. Ring. `Hello?'

	Me:	May I speak with technical support?

	Phone:	I'm sorry, you need to contact your reseller.

	Me:	I *am* the reseller.

	Phone:	I'm sorry, you need to contact your distributor.

	etc.

The BT542B is virtually indistinguishable from the Adaptec 1542B.  I
benchmarked the two, and any differences were statistically insignificant.
I switched over to them about six months ago, without a whit of
problems.  The Bustek is a few bucks cheaper, but that's not the point.
I can't see paying a $20 premium for the privilege of not being able
to talk to technical support.

-- 
Chip Rosenthal     <chip@chinacat.Unicom.COM>  |  Don't play so
Unicom Systems Development      512-482-8260   |    loud, Mr. Collins.