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From: exudnw@exud1.ericsson.se (Dave Williams)
Newsgroups: comp.admin.policy
Subject: User surveys and satisfaction
Message-ID: <1991May24.192917.25274@ericsson.se>
Date: 24 May 91 19:29:17 GMT
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Has anyone done any user surveys that they feel gave them a true
picture of the user community feelings on the subject of satisfaction?
Do you mind sharing the questions/format with the net?  I'll summarize
if I get enough responses.  Any thoughts on electronic surveys would
also be welcome.

Thanks

--
= exudnw@exurchn1.ericsson.se || dnw@ponder.csci.unt.edu  (214)907-7928 =
= David Williams                                                        =
= Ericsson Network Systems                                              =
= Richardson, TX 75081                These opinions are my own.        =