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From: ottoh3@CFSMO.Honeywell.COM (Otto Heuer #3)
Newsgroups: comp.sys.apple2
Subject: Sideer Hard Drive CRASH! (can adat be retrieved?)
Message-ID: <9105241438.AA04600@tyrell.CFSMO.Honeywell.COM>
Date: 24 May 91 14:38:34 GMT
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Organization: Honeywell, Inc.
Lines: 58
Department:   Software Engineering
To: comp.sys.apple2
Posted-Date: Fri, 24 May 91 9:38:34 CDT
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              Honeywell's gain & Usenet's loss
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Received-Date: Fri, 24 May 91 09:38:46 CDT
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              Coon Rapids, Minnesota 55433-6040
Division:     Commercial Flight Systems
Internet:     hackman@pnet51.orb.mn.org

Hello,

     My Side D4 40 MB Hard Drive (First Class Peripherals) crashed a few
days ago.  It had been 2.5 years since it last crashed, so I wasn't too
surprised.  I have an Apple IIgs, if that matters.

     Here's what I noticed prior to the incident:

     * When modeming, the hard drive is never accessed unless I am uploading
       or downloading (which I wasn't)
     * I was modeming and hadn't typed anything for about five minutes
     * The read/write light came on for about a second
     * I finished up what I was doing (took about three minutes) and
       went to the "park heads" selection from the menu.
     * For the first time in three years, it didn't say "heads parked -
       power down"; it just went to a black screen and didn't take any input
     * I powered down to let it cool down (guessing that might be the problem,
       thought I had only been on for an hour or so)
     * An hour later, I turned the computer back on, but there was no response
       from the hard drive.  No whirring of the motor/fan, no lights... nothing.
     * I powered back down and brought over a friend with a volt meter - every-
       thing checked out ok.
     * During one power-on, the hard drive started, but never made it up to
       full speed. Something smelled like it was hot, so powered back down.

     Now, the questions:

     * What do the experts here think is wrong?  Power supply, head crash,
       other?

     * What's the best way to get it fixed?  Last time I sent it back to
       First Class (or Programs Plus, I don't remember which) and had a new one
       in 5 days.  All data was lost since they just send out a new unit.
       I asked if it were possible to retain the data, no matter what they
       had to charge me.  They said "no".  I assume the answer will be the same
       this time.

     * I checked a few places in town, but none will service third-party
       peripherals, only stuff made by Apple Computer.

     * So, is there any way to get the data off of the hard drive?  Right
       now this is more important than getting the drive fixed.

     * On a side note: does any company make internal hard drives for
       the GS (obviously it would have to bee on a card since there's no
       room in the casing for a traditional internal HD).  If so,  what is the
       largest (most MB), who sells it, and how much is it?

Thanks in advance, for any help you can give.

--
                --Otto "HACK-MAN" Heuer

C, Pascal, Fortran, BASIC, Assembly Language, Snobol, Ada, APL, Prolog, LISP
Unix, MS-DOS, ProDOS       .  .   .   .... .  .   .   .   .   .   . Audio/Video
ottoh@cfsmo.honeywell.com  :..: .:.:. :    :.' .. :`.': .:.:. :`. :   Star Trek
hackman@pnet51.orb.mn.org  :  : :   : :... : `.   :   : :   : :  `:  Apple IIgs
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