Path: utzoo!telecom-request Date: Mon, 27 May 1991 14:48:48 GMT From: Mike Berger Newsgroups: comp.dcom.telecom Subject: Re: Bell Atlantic's Guardian Plan Message-ID: Organization: University of Illinois at Urbana Sender: Telecom@eecs.nwu.edu Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 402, Message 6 of 9 Lines: 42 cml@cs.umd.edu (Christopher M Lott) writes: > I believe Mr. Collins is mistaken; the Guardian plan as I understand > it explicitly DOES cover all customer telephone equipment, and > includes a loaner phone while the offending instrument is in the shop. It only covers repairs on phones you rent from Bell Atlantic. However, you do get a loaner while yours is in the shop (limited time). > On a related note, I'll be moving into student housing run by the > University in July. I had to sign a statement acknowledging receipt > of a copy of the C&P Line Maint. policy (will check for time before ... > Is there anyone living in an apartment who has used this insurance? > Where was the problem (according to them)? What was the resolution? > Does anyone know who is responsible for maintaining the punchdown > blocks etc. that pertain to telephone service for apartment complexes? > Is it telco? If your toilet breaks, are you responsible for the plumbing bills? You should not be responsible for problems with building services. Whether the phone company is responsible or the landlord isn't your concern. YOU aren't responsible for it. > I sorta figure I should get the $.85 insurance because if anything at > all goes wrong, the morons in the housing office will be quick to > charge me, I'm certain. ``Hey, you were warned. You signed the > receipt.'' Mike Berger Department of Statistics, University of Illinois AT&TNET 217-244-6067 Internet berger@atropa.stat.uiuc.edu [Moderator's Note: Illinois Bell generally assumes responsibility up to the point the wire comes in your apartment *in older buildings with house pairs going back long before divestiture.* In newer buildings, they sometimes pass the house pairs off as the landlord's problem. PAT]