Path: utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!uunet!world!eff!ckd From: ckd@eff.org (Christopher Davis) Newsgroups: comp.sys.mac.system Subject: Re: 7.0 - Printing Woes! Message-ID: Date: 30 May 91 02:10:54 GMT References: <1991May28.180659.3252@dartvax.dartmouth.edu> <53424@apple.Apple.COM> Sender: ckd@eff.org (Christopher Davis) Organization: The Electronic Frontier Foundation Lines: 36 In-Reply-To: bc@Apple.COM's message of 29 May 91 03:32:48 GMT bc> == bill coderre aw> == Andy J Williams: aw> 3) We have seen at least one 7.0 set-up hard drive (a quantum aw> 105mb) which refused to print from MS Word 4.0 (with the 7.0 aw> drivers to a 7.0 LW Plus) it claimed that the printer could not aw> be opened and then crashed when the OK button was pressed. This aw> is a printer that other 7.0 macs can print to with no problem. aw> We tried her drive on a II and a Plus.(Both times as the boot aw> volume, and this is the same II that, under 6.0.5 and 7.0 aw> drivers, prints just fine.) bc> It might be an early Word 4.0, which might have a bug. Is it the bc> latest Word 4.0? The upgrade is free, I'm told. bc> It might also be an extension or something fundamentally wrong with bc> the install. My simplest solution: back up the drive, wipe it clean, bc> format it with the new HD SC Setup, install everything again on the bc> virgin disk, eliminate fishy extensions, turn off VM (unless the new bc> Word is more compatible than I know about), and try again. We had this same problem, just today, in fact. IIfx, system 7.0, some extensions, Word 4.00D. Solution: REMOVE THE VIREX INIT. I strongly advise using Disinfectant, anyway. I've always gotten my money's worth from it, and more. :-) --Chris -- Christopher Davis, System Manager & Postmaster, Electronic Frontier Foundation Email -- Domain: , Bangist: <{uunet,bu.edu,...}!world!eff!ckd> Snail Mail: 155 Second Street, Cambridge, MA 02141 - PSTN: +1 617 864 1550 [ For information on the EFF, mail me or ftp to eff.org (192.88.144.3) ]