Xref: utzoo comp.sys.mac.comm:3928 comp.sys.mac.wanted:3905 Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!think.com!zaphod.mps.ohio-state.edu!swrinde!elroy.jpl.nasa.gov!decwrl!waikato.ac.nz!canterbury!otago.ac.nz!stanger From: stanger@otago.ac.nz (Nigel Stanger) Newsgroups: comp.sys.mac.comm,comp.sys.mac.wanted Subject: SUMMARY: PM9600SA modem and Practical Peripherals Message-ID: <1991May30.102821.445@otago.ac.nz> Date: 29 May 91 21:28:21 GMT References: <1991May27.153939.435@otago.ac.nz> Organization: University of Otago, Dunedin, New Zealand Lines: 60 In article <1991May27.153939.435@otago.ac.nz>, I wrote: > I just got the March issue of MacWorld (what a time-lag, maybe I > should get a direct subscription...), and I was looking through > the MacConnection ad when I spotted a 9600 modem for $489, rather > than the usual ~$700. It was the Practical Modem 9600SA by > Practical Peripherals. I am looking for a 9600 modem at the > moment, so I thought this was a good deal, perhaps... The > description was a little uninformative, so I was wondering if > anyone could answer the following: [ etc etc ] Well, I have found out quite a lot about the company and their modems. Here is an attempt at a summary: 1. Lots of people do in fact own this particular modem, and all but two of those who replied were most impressed with them (about 80-90% "OK" rating). The modem it self was rated as very good to excellent, even though there have been ROM problems with it. To counter this, the support from the company has been very good (see below). 2. Yes, it is Hayes compatible (see below again). 3. Practical Peripherals have been making modems for several years. They produced 2400 modems up until recently, when they brought out the 9600SA. There were several bugs in the ROM, which were quickly fixed, and the whole thing seems pretty stable at the moment. The company is in fact a wholly-owned subsidiary of Hayes (that says something :-), and I have been told that their support is generally very good to excellent. For anyone who wants to get in touch with them, their details are as follows: PRACTICAL PERIPHERALS 31245 La Baya Drive Westlake Village, California 91362 USA Corporate HQs: 1-818-706-0333 Technical Support: 1-818-991-8200 FAX: 1-818-706-2474 Oh, out of interest, I just got a fax back from MacConnection - their current price (including cable but excluding freight) is $504. Thanks to all the (many!) people who replied, you were a great help in making up my mind. -- See ya Nigel. ---------------------------------------------------------------------- Nigel Stanger, Internet: stanger@otago.ac.nz c/o University of Otago, P.O. Box 56, Phone: +64 3 479-8179 Dunedin, NEW ZEALAND. Fax: +64 3 479-8311 ---------------------------------------------------------------------- "If I had a quote, I'd be wearing it." -- Bob Dylan ----------------------------------------------------------------------