Path: utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!uunet!elroy.jpl.nasa.gov!sdd.hp.com!hplabs!otter.hpl.hp.com!hpltoad!hpopd!hpwin052!davep From: davep@hpwin052.HP.COM (Dave Porter) Newsgroups: comp.sys.hp Subject: Re: faulty 7933 UNLOCK DOOR key Message-ID: <95780001@hpwin052.HP.COM> Date: 30 May 91 16:45:17 GMT References: <10663@plains.NoDak.edu> Organization: HP Response Centre, Berkshire, England. Lines: 15 >Is there >something we're doing wrong (besides following the 7935 manual :-)? Nothing at all - except the difference between the 7935 and the 7933 is that the former has user-replacable disc packs. The same packs are used in the 7933, but they aren't user-replacable :-( My sources tell me there WAS an upgrade option to turn a 7933 into a 7935 ( :-) ?) but this cost about $4,000 ( :-( ) and may no longer be available. If this is a viable option for you and you need to use replaceable packs, I'd suggest you contact your local HP support office for more details. Regards, Dave Porter Technical Systems Team, HP Response Centre, UK Disclaimer: not a statement, official or otherwise, of the Hewlett-Packard Co.