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From: keir@vms.macc.wisc.edu (Rick Keir, MACC)
Newsgroups: comp.sys.mac.apps
Subject: Warning:  Quark XPress OBNOXIOUS install proc
Message-ID: <1991Jun5.175605.12136@macc.wisc.edu>
Date: 5 Jun 91 17:45:40 GMT
Sender: news@macc.wisc.edu (USENET News System)
Organization: University of Wisconsin Academic Computing Center
Lines: 35

I have just finished trying to deal with the incredibly intrusive
installation procedure that Quark XPress uses.  To install this 
product, you must use a writeable install disk (WRONG-O!);  then
you must fill out four screens worth of marketing information 
(they helpfully refer to this as a more convenient registration 
procedure;  gee, when I installed PageMaker they just wanted
my name and address).  Then you have to insert ANOTHER writeable
disk, so they can record the marketing survey in electronic
form and have you mail it back to them.  THEN their installer
decides 2.4 meg is not enough space (their manual says 2 mB
is enough).  Fine.  Quit, purge other applications;  restart.

Yep:  Time to fill out marketing information AGAIN.  Get further.
Have it choke & die on the 2nd disk;  a copied verson of "Program 
Disk 2" with what appears to be the correct data file on it.  No,
can't read it.  What gives?  The disk is ok;  perhaps the name
is slightly different or something.  The contents are identical.

At this point, I don't know what else might go wrong.
I have better things to do than screw around installing a program
written by a company with an attitude problem.  I don't install
using original disks;  I don't insert writeable masters unless
forced to at virtual gunpoint.  I don't do marketing surveys
for free.  I *DO* demonstrate software & recommend it to members
of the University community;  I will be recommending a great
many copies of PageMaker to people.  

I do not need to deal with a second string company with an
attitude problem towards its customers.  (By the way, I called
their tech support number to inquire about my problems, and was
told that everyone who could help was "in a meeting."  STRIKE 
THREE, Quark!)

				rick,
					still using PageMaker