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From: ez002644@castor.ucdavis.edu (Eric W. Douglas)
Newsgroups: comp.sys.mac.apps
Subject: Re: Quark XPress ... obnoxious (NOT!)
Message-ID: <13188@aggie.ucdavis.edu>
Date: 5 Jun 91 21:52:46 GMT
Sender: usenet@aggie.ucdavis.edu
Reply-To: ez002644@castor.ucdavis.edu (Eric W. Douglas)
Organization: Computer Science, California State Univ., Fresno.
Lines: 45


[lot's o' stuff about a rough install deleted...]

First, let me say that I use Quark, installed many different
versions, and still use it, without any problems. Second, I've
used PageMaker... XPress licks it no problem. Much more versatility
in Quark Xpress.


>forced to at virtual gunpoint.  I don't do marketing surveys
>for free.  I *DO* demonstrate software & recommend it to members
>of the University community;  I will be recommending a great
>many copies of PageMaker to people.  

Hey, you can't blame a company for trying to protect its software
from being violated and run on more than one machine... I personally
don't like this, but hey, if I was in their shoes, I'd want to
get paid for what was rightfully mine. I tend to think that Quark
has done a fairly efficient job of copy protecting their software,
without making it too difficult to use.

>I do not need to deal with a second string company with an
>attitude problem towards its customers.  (By the way, I called
>their tech support number to inquire about my problems, and was
>told that everyone who could help was "in a meeting."  STRIKE 
>THREE, Quark!)

If you're that upset, write a letter to the Customer Relations
department at Quark. Hell, you might get a technician showing
up on your doorstep with a complementary 10 pack of XPress, willing
to install them for you. (Well, so this is a little far fetched..)
My point is, before you go off half-cocked bad mouthing them on
the nets, maybe a little more effort on your part is in order.
Call me crazy, but I guess it is *possible* that everyone in tech
support *was* in a meeting.

Whenever I have installed Quark XPress, I find that *following the
directions* that come with the package, yield a painless install.

--eric


Eric W. Douglas                        *  ericd@caticsuf.csufresno.edu
Dept. of Computer Science              *  ericd@yosemite.csufresno.edu
California State University, Fresno    *  ez002644@deneb.ucdavis.edu