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From: kamins@kumr.lns.com (Scot Kamins)
Newsgroups: comp.sys.mac.hypercard
Subject: Claris STILL Wants Feedback on On Line Help
Message-ID: <1991Jun2.211758.3370@kumr.lns.com>
Date: 2 Jun 91 21:17:58 GMT
Organization: Late Night Software (San Francisco)
Lines: 34

About a month ago, I posted an article asking for feedback on the On Line
Help (HyperCard Help, HyperTalk Reference, Help Extras) that comes with
HyperCard.  I got very few responses; so I'm trying again.

Be assured that your feedback will NOT be ignored. I've been contracted by
Claris to find out how to improve the system, and the only way to do that is to
get feedback from you folks (actually, us folks  :-} ). 

What I need to know is this:
   What's good about the existing on line help?
   What's bad about it?
   What's useless in it?
   What could be improved?
   What's missing?

I also need to know, if you don't use the Help system, why you don't use it.

!NOTE!NOTE!NOTE!NOTE!NOTE!NOTE!NOTE!NOTE!NOTE!NOTE!

This is NOT an opportunity to trash Claris or its policies about packaging
or about anything else!!! I'm a contractor, NOT an employee, and I'm trying
to do a great job on a great product. I don't care if Claris or Apple has or
hasn't been responsive in the past. Rather, this is a >genuine< opportunity
for people to have real impact in at least one area of HyperCard.  So please
don't flame me or Claris or Apple - at least, not in THIS thread!   ;-}

Thanks, folks.

Scot
-- 
Scot Kamins         Co-author, "HyperTalk 2.0: The Book"
(415) 282-8872                        (with Dan Winkler)      
671 28th Street            San Francisco           94131
kamins@kumr.lns.com                      kamins@wet.UUCP