Newsgroups: comp.sys.novell
Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!think.com!zaphod.mps.ohio-state.edu!caen!umich!dgsi!brian
From: brian@cimage.com (Brian Kelley)
Subject: Re: A complaint-Recent request for netwise info
Message-ID: <1991May31.175148.9347@cimage.com>
Keywords: Complaint Netwise RPC
Reply-To: brian@cimage.com (Brian Kelley)
Organization: Random
References: <14288@ur-cc.UUCP>
Distribution: usa
Date: Fri, 31 May 91 17:51:48 GMT

In article <14288@ur-cc.UUCP> vdra_ltd@uhura.cc.rochester.edu (Valerie Drake) writes:

>Instead of trashing what was otherwise a great product in public forum, I
>posted a letter (as I recall) directly to the requestor.  I did this to
>specifically avoid dirtying Netwises name in public, since their PRODUCT is
>generally good.
>
>To make a long story short this PRIVATE note got back into the hands of 
>Netwise, in it's entirety.  As a result me and my client have been pestered
>by Netwise PR hacks, trying to get us to retract the story. 

I always find it extremely disgusting when companies do that sort of thing.
It is also unfortunate that the person you mailed betrayed your trust.

Netwise should also realize that Usenet is not stupid.  If someone has 
given an honest opinion of a product or service they received from you and 
you don't like it, fix the problem not the poster.  I find it distressing
that Netwise would try and pressure someone to retract statements they had
made.  *THAT* is the sort of activity that makes me avoid a product and
company.

Brian


>-- 
>|                     |    +--+  +--+   o  | Carpe Diem, Seize the DAY!
>|        //////       | |\/   .\/.   \/|  o| vdra_ltd@uhura.cc.rochester.edu
>|       /_   _\       | |   )) /\ ((   | o | Val & Lee Drake (The Fish Faces)
>+--,,,,----U----,,,,--+ |/\+--+  +--+/\| | | University of Rochester

---
brian@cimage.com
As always, the above opinions are my own.