Path: utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!nstn.ns.ca!news.cs.indiana.edu!att!linac!pacific.mps.ohio-state.edu!zaphod.mps.ohio-state.edu!magnus.acs.ohio-state.edu!usenet.ins.cwru.edu!ysub!psuvm!dsb100 From: DSB100@psuvm.psu.edu (David Barr) Newsgroups: comp.windows.ms Subject: Re: I hate WinQVT, but I still can't find anything better. Message-ID: <91151.191958DSB100@psuvm.psu.edu> Date: 31 May 91 23:19:58 GMT References: <91151.001743DSB100@psuvm.psu.edu> <24425107@bfmny0.BFM.COM> Organization: Penn State University Lines: 21 In article <24425107@bfmny0.BFM.COM>, tneff@bfmny0.BFM.COM (Tom Neff) says: >In article <91151.001743DSB100@psuvm.psu.edu> DSB100@psuvm.psu.edu (David >Barr) >writes: >>and seems very unresponsive to customer complaints. > ^^^^^^^^^^^^^^^^^^^ >How do you know they're unresponsive to customer complaints? If you >refuse to register, you're not a customer. The whole idea of shareware is based on the idea that you try out the software in order to "test it out". I have no reason to believe that if I _do_ register for the package, that I will get a) a better package in this situation, or b) better support from WinQVT. Authors should be humble and professional enough to take suggestions and criticisms from any source. If they do, I'll be the happy to register, because they will a) have a better package and b) show me that they care about what my needs are. --Dave