Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!samsung!think.com!zaphod.mps.ohio-state.edu!wuarchive!emory!tridom!atssc!fang!att!cbnewsl!hscohen
From: hscohen@cbnewsl.att.com (harvey.s.cohen)
Newsgroups: comp.windows.ms
Subject: Re:  HPDESKJET 500 AND EXCEL
Keywords: Deskjet 500, EXCEL
Message-ID: <1991Jun3.135631.20077@cbnewsl.att.com>
Date: 3 Jun 91 13:56:31 GMT
References: <1991May30.035527.27325@colorado.edu> <15267@ccncsu.ColoState.EDU>
Distribution: na
Organization: AT&T Bell Laboratories
Lines: 19

Since I keep seeing postings requesting this fix, it's probably worth
posting instead of mailing. In WIN.INI, look for the following line:

[DJ500,LPT1]

Directly beneath it, add the following line:

prtresfac=0

If you do not have the line that starts "[DJ500" then you need to
install the Scalable Print Driver for Windows that comes with the
printer.
HP Tech Support (203-323-2551) provides excellent support, including the
answer to this question.

-- 
	Harvey S. Cohen / att!honet4!hsc || hsc@honet4.ATT.COM
	AT&T Bell Labs / HO 3B532 / 908 949 0173
	Crawfords Corner Rd. / Holmdel, NJ  07733 / U.S.A.