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From: epc1@quads.uchicago.edu (en pum cho)
Newsgroups: comp.sys.ibm.pc.misc
Subject: Re: Damn WordPerfect and HELP !!!
Message-ID: <1991Jun6.153146.5403@midway.uchicago.edu>
Date: 6 Jun 91 15:31:46 GMT
References: <91156.050521U0DCB@wvnvm.wvnet.edu> <1991Jun05.234121.4040@chinet.chi.il.us>
Sender: news@midway.uchicago.edu (NewsMistress)
Organization: University of Chicago
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	WordPerfect is a great product and has millions of features.  I am
constantly amazed at how, as my needs grow, WP 5.1 is immediately able to
accomodate my growing and changing demands.  

	As for its nonintuitive commands, everyone at my company and I have
little problems adapting to its scheme.  I have a Mac as well as an IBM and 
so I have used Microsoft Word for Mac as well as for Windows.  WP 5.1 beats
them in versatility and functionality hands down.  Every so often, I'll
be upset at my Word for Mac because its graphical interface cannot accomodate
my needs.  WP5.1 never has this problem.  I've tried WP 1.0 for the Mac
and it's horrible.  However, I've heard that WP 2.0 for the Mac is excellent
and surpasses Word for Mac (shouldn't be hard to do).  WP for Windows
looks outstanding from the reviews I've heard from those who have attended
WP seminars and such.  I can't wait.  Word for Windows is frankly not that
great and I can't understand why it's so popular.  Until then, I'll stick
to my Ferrari-like WP 5.1 and let the others have their wimpy word processors.

	To the guy who originally started this thread, I can only say, "get
a clue".  The WP manual is thick.  WP 5.1 is powerful.  If you can read
then look up the commands in the manual as you need them.  It's very simple.
There is a help command at your disposal in WP 5.1.  WP 5.1 comes with
a template for those who need them.  And most of all, take some time
to learn.  Too many people want everything while investing nothing.
I don't understand why people need anything more than the manual.  The
manual is extremely comprehensive.  Maybe it's just too technical for some.
But then I've also heard that the average American reads at a 9th grade level
as well.

	And finally, WP has a toll free help line.  I've heard alot of
complaints about how long it takes them to answer the phone.  To check this
out, I called them about quite a few times.  To several different departments.
They never let me wait longer than a minute.  They have over 500 people
in their support staff.  They answer a new call every 24 seconds.  All
these claims about having to wait for 30-40 minutes is NOT true.  Maybe
a while ago it wa but I see that it's been changed.


PS I don't work for WP.  I'm just a college student.
-- 
En Pum Cho					
University of Chicago Class of 1994
math & economics major
epc1@midway.uchicago.edu