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From: judd@marlin.NOSC.MIL (Randall R. Judd)
Newsgroups: comp.sys.next
Subject: Re: How long does it take to get Improv?
Summary: same problem
Message-ID: <1774@marlin.NOSC.MIL>
Date: 10 Jun 91 05:59:10 GMT
References: <1991Jun8.225747.439@IceCube.unh.edu> <1991Jun9.191728.21969@math.ucla.edu>
Organization: Naval Ocean Systems Center, San Diego
Lines: 34

In article <1991Jun9.191728.21969@math.ucla.edu>, mms@sonia.math.ucla.edu (Murray Schacher) writes:
> In article <1991Jun8.225747.439@IceCube.unh.edu> tjb@IceCube.unh.edu writes:
> >
> >I was wondering how long it took most people to get their copy of Improv and  
> >assorted other goodies after they sent in the registration card?  They wouldn't  
> >let me phone in my registration, I had to send it in.  That was that last week  
> >in April.  The card said I had until the end of April to get it in so I know  
> >I'm eligible.  This wait-for-several-months-for-anything-from-NeXT is getting  
> >REALLY OLD.  Why can't they at least send a little postcard saying 'We got your  
> >registration and are processing it'?   Or a phone call?  
> 
> Same complaint, under almost exactly the same conditions.  The
> registration card went in at the end of April.  No indication that it
> was received, when I might get Improv, or even if NeXt ever intends to
> send it.
> 
I sent in my registration in February, and I still havn't seen Improv.  I was 
gone for March and April, and expected it to be here when I got back so I 
called to check when it wasn't here when I returned home.  They indicated about
two more weeks the last time I called, about a week ago.  I don't place much
faith in this since they indicated about two more weeks when I called three  
weeks ago, and also when I called four weeks ago.  They CAN tell you if
you have been properly registered, so I would suggest you call there 800 
number and check if you have any doubts.

I also have recieved no official indication from NeXT on my registration.
This is a VERY IRRITATING policy of NeXT.  They did not even send me an
order confirmation when I bought my upgrade, and in that case I sent them
a $1600 cashiers check, and didn't see the product for 4 months. I would
very much like to order up version 2.1 of the operating system, and the
Tech Docs, but I can't plan on being home for the next 6 months or so to
wait for them to suddenly show up on my doorstep.

						 Randy