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From: jigang@geoblue.gcn.uoknor.edu (Jigang Yang)
Newsgroups: comp.unix.aix
Subject: Re: AIX vs standard unix
Message-ID: <1991Jun7.153309.4526@uokmax.ecn.uoknor.edu>
Date: 7 Jun 91 15:33:09 GMT
References: <1991Jun7.131710.10539@usenet.ins.cwru.edu> <30825@hydra.gatech.EDU>
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Organization: University of Oklahoma, Norman, OK
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In article <30825@hydra.gatech.EDU>, gs26@prism.gatech.EDU (Glenn R. Stone) writes:
|> Grover Davidson (grover@skybridge.SCL.CWRU.Edu) writes:
|> ......

|> 
|> >They have listened to us some. The changes at IBM Defect support do show that.
|> 
|> Yeah.  It's nice to call in a problem and get a fix Airborne Expressed to 
|> you the next morning....  Big Blue's problem tracking (at least for AIX),
|> or, more accurately, their ability to figure out what's wrong and how
|> to fix it, has been at worst better than passable.... a damn sight better
|> than some vendors whose names I won't mention (but it's got three letters :-)
  
    I agree. IBM is definitely better than some damn workstation vendors.
    Some vendor only records your problems, then several months later they
ask you if you have sovled your problem!

-- 
Jigang Yang                       | jigang@geoblue.gcn.uoknor.edu
Geosciences Computing Network     | jigang@gcn.uoknor.edu 
University of Oklahoma            | 
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