Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!swrinde!cs.utexas.edu!uunet!hayes!tnixon From: tnixon@hayes.uucp Newsgroups: comp.dcom.modems Subject: Re: Hayes SM 9600 V-series calls Intel 9600ex; sad results Message-ID: <4020.285520ac@hayes.uucp> Date: 11 Jun 91 19:12:44 GMT References: <1991Jun8.080524.16623@gn.ecn.purdue.edu> Organization: Hayes Microcomputer Products, Norcross, GA Lines: 66 In article <1991Jun8.080524.16623@gn.ecn.purdue.edu>, psun@gn.ecn.purdue.edu (Peter C. Sun) writes: > So your saying that my Hayes SM V-series is nearly worthless? > While it appears that you are quite correct, its something that I > wish I had known before... Why do you suppose that Hayes (who have > long been respected in the field of modem-ry) would release this > loser? I was in such hopes of getting my board up at 9600 baud! When the Hayes V-series Smartmodem 9600 was released, V.32 modems were selling for more than $2,500. There was, nevertheless, a strong demand for throughput higher than 2400. Several companies responded to this demand by producing proprietary, non-standard modulation schemes for 9600 communications: Hayes (fast-turnaround ping-pong based on V.32 constellation, in the VSM9600), USRobotics (asymmetrical 9600/300bps based on V.32 constellation, in the Courier HST), Microcom (fast-turnaround ping-pong based on V.29, in the AX/9624c), Racal-Vadic (auto switching between V.22bis and V.29, in the 9600VP), Telebit (PEP, in the Trailblazer), and many others. ALL of these companies recognized that they were going non-standard, and continued to work on ways to make V.32 modems cheaper. Now, we've managed to get the price of V.32-compliant modems down to a level that most users can afford. In order to provide a transition from their proprietary modems to standard V.32, most of these companies produced (and still do produce) modems that implement both the proprietary scheme and V.32: Hayes (Ultra 96), USR (Dual Standard), Telebit (T2500), etc. There continue to be many users, however, for whom the capabilities provided by the proprietary scheme is all they need. For example, many corporations use the V-series Smartmodem 9600, because their modems are only used for internal applications such as accessing mainframes via terminal emulators, and they don't require V.32 compliance. The proprietary modems cost less, because they're cheaper to make than V.32. If you don't need V.32, why buy it? But if you're intending to run a BBS, or call BBSes and public networks and information services at 9600bps, you NEED V.32. If you went to a computer store and told them your requirements, and they sold you a V-series 9600, they made a mistake, and you should try to get them to take the modem back and buy an Ultra 96 instead so that you get V.32 capability. Since the V-series Smartmodem 9600 has been one of the best selling products EVER for Hayes, and since there are tens of thousands of completely satisfied users, I hardly think you can call it a "loser". The fact that it doesn't satisfy YOUR requirements doesn't mean that Hayes made a mistake, or that it doesn't satisfy anybody else's requirements. If you're a BBS sysop, I suggest you contact Randy Cooper in the Hayes Sysop Support department (hayes!rcooper@uunet.uu.net, or on our BBS at 404-446-6336 or 800-874-2937, or on the Online with Hayes Forum on CompuServe [GO HAYFORUM], or on the Hayes Roundtable on Genie). Hayes offers our products for 50% off list price for qualified sysops, as well as other special support programs. And, of course, I'm always hanging around here to answer your questions, too. -- Toby -- Toby Nixon, Principal Engineer | Voice +1-404-840-9200 Telex 151243420 Hayes Microcomputer Products Inc. | Fax +1-404-447-0178 CIS 70271,404 P.O. Box 105203 | UUCP uunet!hayes!tnixon AT&T !tnixon Atlanta, Georgia 30348 USA | Internet hayes!tnixon@uunet.uu.net