Path: utzoo!telecom-request Date: Wed, 12 Jun 1991 13:42:10 GMT From: Syd Weinstein Newsgroups: comp.dcom.telecom Subject: Re: One-Stop Bell Shop Reply-To: syd@dsi.com Message-ID: Organization: Datacomp Systems, Inc. Huntingdon Valley, PA Sender: Telecom@eecs.nwu.edu Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 451, Message 7 of 11 Lines: 32 Jim Gottlieb writes: > "On January 1, 1991, Bell Atlantic announced the integration of > the sales forces of the Bell Atlantic Telephone Company and > Bell Atlanticom Systems, Inc., our Customer Premises Equipment > Company. > Umm, can they do this? They can do this re the ruling and questionaire they set out. All customers were required to fill out a questionaire, re allowing: a. all Sales Droids access to your records b. Only Bell Sales Droids access to your records c. No Sales Droids access to your records. If you choose C, the default choice if you didn't respond, then your account is assigned to a 'special' business office that can handle only the old telco stuff and no sales stuff. (ie the number in the phone book no longer works for you, you get, "I am sorry, I cannot access your records, you will have to call 800 xxx-xxxx to get a rep that can access your records." Thus, what they really did, was assign all customers that choose a or b to Bell-Atlanticom Systems, Inc. as their sales droids, as they can have access to the records. Sydney S. Weinstein, CDP, CCP Elm Coordinator Datacomp Systems, Inc. Voice: (215) 947-9900 syd@DSI.COM or dsinc!syd FAX: (215) 938-0235