Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!batcomputer!cornell!rochester!uhura.cc.rochester.edu!troi.cc.rochester.edu!lm03_cif
From: lm03_cif@troi.cc.rochester.edu (Larry Moss)
Newsgroups: comp.lang.forth
Subject: Re: PolyFORTH installation/troubleshooting
Keywords: help, no memory, poor code
Message-ID: <14458@ur-cc.UUCP>
Date: 13 Jun 91 16:45:18 GMT
References: <14433@ur-cc.UUCP> <25417@well.sf.ca.us>
Sender: news@uhura.cc.rochester.edu
Organization: University of Rochester - Rochester, New York
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I'm not really sure if this needs to be posted to the net, but after
reading what Jack wrote, I figure I should follow up in case I've
unjustly offended anyone.

In <25417@well.sf.ca.us> jax@well.sf.ca.us (Jack J. Woehr) writes:

>lm03_cif@troi.cc.rochester.edu (Larry Moss) writes:

>>  I'm not incredibly pleased with PolyFORTH or the people on the
>>phone.

>	Ummm .. after posting this I get the *feeling* you are going
>to hear from them real soon! (They read this.) 

I hope so.  If I can get answers I'm more than willing to give it a
chance.  I do have problems with PolyFORTH, but in all fairness, it was
only one phone call.  The thing is I do need answers from them since the
manual has suggested that I do things that have ranged from not working
to crashing the machine.  This is after I've reinstalled the system from
the distribution disks.

>	It's always hard in the Forth industry to provide the customer
>support at the level people need at the prices they are willing to pay.
>My firm, Vesta Technology of Denver, CO, sells dirt-cheap single board
>computers with embedded Forth, and customers call us up and expect us
>to teach them Forth over the phone!

My questions weren't about Forth.  I've tried doing consulting over the
phone and I know how hard that can be.  The code I posted in my original
message was not what the phone call to Forth Inc. was about.  I'm not
particualrly skilled in Forth and I may post more questions in the
future.  My initial complaint about FORTH Inc. was that I couldnt' get
answers to installation problems.

-Larry
--
lm03_cif@uhura.cc.rochester.edu / "Sixty minutes of thinking of any kind is
lmo3_ss@db1.cc.rochester.edu   / bound to lead to confusion and unhappiness."
lmo3_ss@uordbv.bitnet         / - James Thurber