Newsgroups: comp.mail.uucp
Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!caen!ox.com!umich!sharkey!tygra!jp
From: jp@tygra.Michigan.COM (John Palmer)
Subject: Re: UUNET Problems
Organization: CAT-TALK Conferencing Network, Detroit, MI
Date: Tue, 11 Jun 91 14:37:10 GMT
Message-ID: <1991Jun11.143710.17578@tygra.Michigan.COM>
References: <1991Jun11.010801.8920@shaman.com>

In article <1991Jun11.010801.8920@shaman.com> jiro@shaman.com (Jiro Nakamura) writes:
"
"   Kyle Jone's brazenness and uncaring attitude towards his customers
"will have its effect. I hope his attitude does not reflect a new policy
"of UUNET towards its customers. I hope UUNET takes the necessary steps
"to rectify this situation. I am sad to see an industry leader cover
"itself with mud.
"

I got a similar note from UUNET when I asked about the slow V.32
service. We dial in with a T2500 in V.32 mode with V.42/V.42bis
enabled to the CompuServe V.32 numbers and the best throughput I
can get is 270cps. Come one now - I can do nearly as well with a
cheap-o 2400 bps modem.

UUNET claims its CompuServe's problem and suggests that I contact
them. Excuse me, but the problem would have to be the internal
link between UUNET and CompuServe, so why should I have to call
them? Furthermore, the attitude that UUNET displays (ho hum, its
not our problem) is not the best for a service organization.  From
what I understand, many other UUNET customers who call in via Compu-
Serve's V.32 modems are having identical problems. 

Well, at least its better than dialing UUNET direct. A PEP modem
connection couldn't get "110cps. (I tried twice, during different
times of the day: noon and 3 am).

-- 
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