Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!usc!rpi!think.com!sdd.hp.com!wuarchive!uunet!mcsun!ukc!edcastle!hwcs!styri From: styri@cs.hw.ac.uk (Yu No Hoo) Newsgroups: comp.software-eng Subject: Re: use of metrics Message-ID: <3223@odin.cs.hw.ac.uk> Date: 13 Jun 91 14:03:04 GMT References: <1991Jun7.201655.12088@netcom.COM> <1991Jun11.205939.9723@visix.com> <1991Jun12.003809.24084@netcom.COM> Sender: news@cs.hw.ac.uk Organization: Computer Science, Heriot-Watt U., Scotland Lines: 36 In article <1991Jun12.003809.24084@netcom.COM> jls@netcom.COM (Jim Showalter) writes: >>|> >BUT you cannot automagically collect data which is invisible. Kindly explain >>|> >to me how a simple tool will determine the amount of unpaid (unrecorded) time >>|> >spent? >>|> >>|> Duration of login? >>168 hrs/wk. > Gee, this reminds me of the pain I went through trying to create a progress report sheet that would satisfy the accountant, the project manager, the guys who did the job, and of course myself - the QA kid. :-) Guess there are some things that cannot be recorded automatically. You'll always have people who work in the lunch room and read a newspaper in the office. The keyboard is only used to 'record' the work (a tedious task). (Guess we have too define 'work' here - before paying.) Anyway, as long as a guy gets paid for recorded time I think unrecorded time is likely to turn up as a health problem. However, a serious problem for the project manager is the time recorded incorrectly. ("You see, there was no more money allocated to this task, so we "used" that task instead." or... "Well, I was called to this meeting, but there was no place to record the time I used...") Tradition says programmers always underestimate. Well, I've experienced the same with managers - they just forget to multiply. ("Sorry I'm 5 min. late" - "Well, we've been waiting for an hour", replied the 12 others.) Sometimes meetings eat a lot of project time. Sorry for sidetracking the thread from sw-eng theory, but i couldn't resist. ---------------------- Haakon Styri Dept. of Comp. Sci. ARPA: styri@cs.hw.ac.uk Heriot-Watt University X-400: C=gb;PRMD=uk.ac;O=hw;OU=cs;S=styri Edinburgh, Scotland