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From: erd@tut.cis.ohio-state.edu (Ethan R Dicks)
Newsgroups: comp.sys.amiga.hardware
Subject: Help wanted with new 1950 monitor (bad colors in 31kHz mode)
Message-ID: <134433@tut.cis.ohio-state.edu>
Date: 15 Jun 91 13:26:17 GMT
Sender: erd@tut.cis.ohio-state.edu
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Organization: Ohio State Computer Science
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I just bought a PowerUp A3000-16/50 and went for the 1950 monitor as well.
It has been nothing but a headache!  When it first arrived, there were
discolorations in two corners of the screen, as if it needed de-gausing.  After
only a few days of use, the color distortion covered the lower 90% of the
visible screen; the band which was the upper 10% was perfect.  This phemonenon
only occurred with the display enhancer enabled.  When the display enhancer
was turned off, the colors were all normal.  I called CommodoreExpress and
FedEx did pick it up, and the repair center in Memphis sent me a new monitor.
At least this one had the power cord packed in the box!  This monitor exhibits
the same style of color distortion, although not to the same degree.

For example, on a light blue-grey (periwinkle) Workbench with black and white
and purple, the middle half from edge to edge is a darker blue than the tops,
with the white scroll bars showing up a dingy yellow.

I do not believe that the 3000 is a fault, since an IBM 8513 PS/2 color
monitor works perfectly, and is, in fact, what I am using until I get
this problem fixed.

My question is this... Does anyone recognize these symptoms?  Is it a 
pathological problem with the 1950?  The dates of manufacture for the
monitors were July, 1990 and November, 1990; was an ECO made to more
recent models that I might take advantage of?  I intend to call Commodore
Express on Monday and have them take this one away as well; is there
someone at Memphis that I can ask for (besides the operators)?

Thanks,
-ethan