Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!wuarchive!rex!cpu.com!gwlester
From: gwlester@cpu.com (Gerald Lester)
Newsgroups: comp.sys.dec
Subject: Re: Rev levels for hardware maintenance of VAX Nodes
Message-ID: <1991Jun12.125231.28272@cpu.com>
Date: 12 Jun 91 12:52:31 GMT
References: <5621@dftsrv.gsfc.nasa.gov>
Followup-To: Article 5780 in comp.sys.dec
Distribution: usa
Organization: Computerized Processes Unlimited, Metairie LA
Lines: 18

In article <5621@dftsrv.gsfc.nasa.gov> silverstein@stars.gsfc.nasa.gov writes:
>
>     We recently lost our DEC hardware maintenance.  The contract was awarded to
>a third party with whom we have no prior experience.  There are concerns in the 
>lab as to whether or not the new maintenance provider will be keeping our 22
>VAX, microVAX and VAXstation nodes in our cluster, plus their peripherals and
>microcode at the appropriate rev levels.
>
>     Does anybody know if DEC publishes or makes available for sale, current rev
>levels and Field Change Orders (FCOs) as they become needed?  Such a guide would
>make us feel a bit better about our unknown maintainer.
>
>                                                          Mark Silverstein

Yes, it is available.  Talk to you Sales Rep. about ordering it.  Be insistant,
they may not know that it exist.  Be warned -- it is NOT CHEAP.

Gerald