Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!sdd.hp.com!spool.mu.edu!uunet!zephyr.ens.tek.com!tvnews!thd.tv.tek.com!bill From: bill@thd.tv.tek.com (William K. McFadden) Newsgroups: comp.sys.handhelds Subject: Re: Missing line of pixels on hp 48sx Message-ID: <1991Jun13.171611.24399@tvnews.tv.tek.com> Date: 13 Jun 91 17:16:11 GMT References: <91163.161609MASONS1@vm.utcs.utoronto.ca> Sender: news@tvnews.tv.tek.com (news user) Organization: Tektronix TV Products Lines: 12 My HP-48 did the same thing, only it was a missing column. It started out as a defect in the upper left corner that gradually got worse. This was a known design flaw in the earlier machines. If your machine is a rev. E, it's probably something else. In either case, send it to HP and they will replace it with a brand new rev. E. HP is really good about doing this quickly. The whole process only took a week for me, including Thanksgiving weekend. -- Bill McFadden Tektronix, Inc. P.O. Box 500 MS 58-639 Beaverton, OR 97077 bill@tv.tv.tek.com, ...!tektronix!thd!bill Phone: (503) 627-6920 "How can I prove I am not crazy to people who are?"