Path: utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!uunet!mttam!news From: bryanvv@mttam.uucp (Bryan Van Vliet) Newsgroups: comp.sys.mac.hardware Subject: Re: I am thinking of buying a fax modem Message-ID: <1991Jun15.180524.4445@mttam.uucp> Date: 15 Jun 91 18:05:24 GMT References: <50422@ut-emx.uucp> Sender: news@mttam.uucp Lines: 50 Nntp-Posting-Host: mickey In article bhanafee@deimos.ads.com (Brian Hanafee) writes: > I do not know what the compatability of the DoveFax is with System 7, but > I do know that the Interfax software is *not*. I was able to install the current version of the InterFax software (1.2.3) under System 7.0 and am able to at least receive a fax (I haven't had the opportunity to send a fax since I installed 7.0.) I had to put the Interfax cdev into the System Folder and an alias in the Control Panel Folder and am not running in 32 bit mode or with virtual memory. I understand there are incompatabilities between the InterFax software and System 7 but at least I don't have to switch to System 6 to receive faxes. > She also said that the new software would cost "$25-$30", even for > those of us who purchased the modem recently. Abaton was offering updates to their InterFax software via their bbs system. I asked whether this new version was going to be available via the bbs and the Abaton tech support person said no. I then asked, "Oh so you're going to have to pay for the next version?" and the support person said "Yes, you had to pay for System 7 didn't you?" I hope this isn't Abaton's justification for charging for a System 7-compatible upgrade (for one thing System 7 is available via ftp or on CompuServe.) I'm willing to pay for upgrades as long as there is new functionality offered. > My recommendation is that you not buy an Interfax until Everex (the > manufacturer) gets their sh*t together. I agree. I've been disappointed by Abaton's technical support. Sometimes you call and get people from their PC-compatible group who know very little about Macintoshes. I haven't looked at other fax modem software but I've had more problems with the InterFax software than any other application on my machine, maybe because I use the InterFax with the HP DeskWriter and Adobe Type Manager. With a regular fax machine I print off the document from my Mac and send it through the fax machine's scanner and I'm done. With the Interfax I have to select "FaxMaker" from the chooser, "print" the document to disk and then print the fax to a regular printer to make sure that the conversion from a document to a group 3 fax didn't make any abnormal changes to my fax (which it sometimes does.) It can be a painful procedure. -- Bryan Van Vliet bryanvv@mttam.uucp or uunet!mttam!bryanvv