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From: jcav@quads.uchicago.edu (john  cavallino)
Newsgroups: comp.sys.mac.programmer
Subject: Re: THINK Pascal (System 7 Version)
Message-ID: <1991Jun11.214056.18561@midway.uchicago.edu>
Date: 11 Jun 91 21:40:56 GMT
References: <1991Jun11.120016.9941@bmers95.bnr.ca> <1991Jun11.205040.26429@potomac.ads.com>
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In article <1991Jun11.205040.26429@potomac.ads.com> jtn@potomac.ads.com (John T. Nelson) writes:
>In article <1991Jun11.120016.9941@bmers95.bnr.ca> slang@bnr.ca (Steven Langlois) writes:
>>Are there any rumours out there as to when Symantec will have System 7.0
>>versions of THINK C and THINK Pascal available.
>
>I called Symantec's technical support people today inquiring about the
>availability of patches to THINK C or the availability of a new
>version of THINK C that will correct this deficiency.  The response I
>received was less than helpful, but true to form for Symantec:
>
>"We cannot give out that information at this time."
>
>Frankly I find this to be a slap in the face.  What's the big secret?
>Witholding information for whatever ludicrous beaurocratic reason can
>only hinder other product development and make Symantec's customers
>irate.  Announcing product enhancements, on the other hand, can only
>help Symantec's image and their customers plan their development
>efforts.

They had exactly the same attitude back in 1987 with regard to Multifinder
compatibility--i.e. "We can't tell you if/when that will ever happen"
I suspect that due to the nature of their products and the deep inner
knowledge of the operating system they assume, THINK has _much_ more
trouble reacting to major system upgrades than other sorts of vendors.

I agree that it is silly for them to stonewall about a projected release
date for a new version, but did you consider the possibility that they _just
don't know yet_, due to the magnitude of the work involved or whatever?

In the meantime, cut them a little slack.  I mean, if even _Apple_ couldn't
have a compatible MPW ready by the release of System 7...


-- 
John Cavallino                      |     EMail: jcav@midway.uchicago.edu
University of Chicago Hospitals     |    USMail: 5841 S. Maryland Ave, Box 145
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