Path: utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!IRO.UMontreal.CA!matrox!uvm-gen!banzai!jay From: jay@banzai.PCC.COM (Jay Schuster) Newsgroups: comp.unix.aix Subject: Re: AIX vs standard unix Message-ID: <1991Jun12.181118.25346@banzai.PCC.COM> Date: 12 Jun 91 18:11:18 GMT References: <1991Jun7.131710.10539@usenet.ins.cwru.edu> Organization: The People's Computer Company, Williston, VT Lines: 30 grover@skybridge.SCL.CWRU.Edu (Grover Davidson) writes: >We get better support and assistance from the net that we do from IBM. >Am i supprised? NO! I have NEVER SEEN IBM PROVIDE HIGH QUALITY SUPPORT >FROM IT'S OWN ORGANIZATION!! We have clients with PS/2's running AIX and RS/6000's running AIX. The PS/2 AIX is a piece of shit. No ifs ands or buts. IBM support wasn't able to help us to get terminals or modems working. And then, of course, there's the AIX updates on the PS/2. Run through 35 disks ten times. At least we don't need to buy 3.5" floppies anymore. IBM just gives them to us. I just wanted to recount what happened the other day. One of our clients had a problem with their hard drive -- it wouldn't boot into multi user mode. fsck was coming up with an error on the /local filesystem. Two IBM techs were there, twiddling their thumbs, while we resolved the situation. Some directory was a Small Block File that was too big. After finding out that it was the /local/locks directory (/usr/spool/locks is a symbolic link to this directory), we just did a clri and fsck did the right thing. I did this knowing only the standard UFS, not the filesystem the PS/2 uses, and with the help of the fsdb, fsck, ncheck, and clri man pages. And the two IBM techs just sat there, twiddling their thumbs. I mean, what did they send them out there for anyway? -- Jay Schuster uunet!uvm-gen!banzai!jay, attmail!banzai!jay The People's Computer Company `Revolutionary Programming'