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From: mbrown@testsys.austin.ibm.com (Mark Brown)
Newsgroups: comp.unix.aix
Subject: Re: modems under delay not dropping DTR on 3003
Message-ID: <8512@awdprime.UUCP>
Date: 15 Jun 91 17:49:06 GMT
References: <1991Jun13.133648.6748@pensoft.uucp> <7868@spdcc.SPDCC.COM> <19388@rpp386.cactus.org>
Sender: news@awdprime.UUCP
Organization: IBM AWD, Austin
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jfh@rpp386.cactus.org (John F Haugh II) writes:
|>pensoft!robin writes:
|>>You call 1-800-237-5511.  I think you are wasting your time, this is not a  
|>>software defect.     Sorry.
|
|Robin, you do not speak for IBM.  Quit pretending you speak for IBM.
|You are no longer a contractor working on Level 2 support.

Um, folks, *none* of us here speak for IBM in any official capacity, so
let's halt this particular thing right here, eh?

Both of you have, and I hope will continue to, provide needed information
here. I'd rather not have that lost in a flame-fest due to "tone" of postings.

There's work being done on getting real Net-based customer support; until
then (whenever "then" is) I'd like to see S/N remain as high as it has.

Even with problems as sticky as this one seems to be.

(ducks)
-- 
DISCLAIMER: My views may be, and often are, independent of IBM official policy.
Mark Brown       IBM PSP Austin, TX. |     Crazed Philosophy Student
(512) 823-3741   VNET: MBROWN@AUSVMQ |   Kills 15 In Existential Rage!
MAIL: mbrown@testsys.austin.ibm.com  |                      --tabloid headline