Path: utzoo!telecom-request Date: 19 Jun 91 15:42:54 GMT From: Skip Collins Newsgroups: comp.dcom.telecom Subject: Re: What Was the Real Reason For Change in AT&T Cards? Message-ID: Organization: JHU/APL, Laurel, MD Sender: Telecom@eecs.nwu.edu Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 470, Message 8 of 8 Lines: 21 Andy Sherman writes: > In the absence of any regulations, the consumer still benefits from > protection against inadvertant AOS billing. Given the volume of > customer complaints on this issue, AOS billing to what customers > *thought* was and AT&T card is a customer relations problem, not to > mention lost revenue. But it is good for the consumers to know that > they can control with whom they do business by what card they use, > which they cannot with the old cards. Couldn't consumers control with whom they do business by using carrier access codes such as 10ATT, 10222 etc.? Why do we need separate cards and separate numbers to carry around and remember? If I have a 14 digit account number which is recognized by all the LD carriers that I access via 10XXX, I'm happy. This is exactly what I have now with my LEC card. I hope I am not forced to switch. Skip Collins, collins@aplcomm.jhuapl.edu