Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!batcomputer!caen!zaphod.mps.ohio-state.edu!pacific.mps.ohio-state.edu!linac!att!att!cbnewsk!cbnewsj!avr
From: avr@cbnewsj.att.com (adam.v.reed)
Newsgroups: comp.human-factors
Subject: Re: Yucky ATM interfaces (WAS Re: Touchscreens)
Summary: Reasonable precaution against crime
Message-ID: <1991Jun19.190746.2831@cbnewsj.att.com>
Date: 19 Jun 91 19:07:46 GMT
References: <8435@awdprime.UUCP> <6460@ns-mx.uiowa.edu> <14450@dog.ee.lbl.gov>
Organization: AT&T Bell Laboratories
Lines: 12

In article <14450@dog.ee.lbl.gov>, jtchew@csa2.lbl.gov (JOSEPH T CHEW) writes:
> {Description of Satan's own ATM deleted}
> I'm surprised at the requirement to insert your card and enter your PIN
> multiple times.  Eats processor and datacomm time, eh?

Remember, the CITIBANK ATM comes from an NYC bank. The
requirement to re-insert the card and re-enter the PIN before
certain transactions is a reasonable feature in a crime-ridden
environment. Typical scenario without this feature: criminal
enters ATM room; user runs to safety; criminal withdraws cash.

				Adam_V_Reed@ATT.com