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From: uuvince@ariel.lerc.nasa.gov (Vince Scullin)
Newsgroups: comp.lang.idl-pvwave
Subject: PV-WAVE problems/Lack of help from PV
Message-ID: <1991Jun20.142346.1058@eagle.lerc.nasa.gov>
Date: 20 Jun 91 15:06:43 GMT
Sender: news@eagle.lerc.nasa.gov
Reply-To: uuvince@ariel.lerc.nasa.gov
Organization: NASA Lewis Research Center
Lines: 29
News-Software: VAX/VMS VNEWS 1.3-4

We installed Version 3 of PV-WAVE on our VAX cluster and a DECstation 3100 a
couple of months ago, replacing earlier versions of WAVE on both systems.
With the earlier version of WAVE on our VAX, I had written a FORTRAN routine
which enabled us to load data from an Rdb database directly into WAVE. I had
LINKIMAGEd this routine into WAVE so it looked like an ordinary WAVE command.
When I tried to run this routine with the new version of WAVE, fatal errors
occurred. A month ago I called the PV-HELP line, reported my problems, and
e-mailed them a copy of my FORTRAN source program. They responded by sending
me copies of two reference guides: "PV-WAVE Utility Routines" and "PV-WAVE
Guide to Using Linkimage". Thanks a lot PV! Even the examples in these
references do not run (specifically the examples on pages D-5 and D-30) under
Version 3 on our VAX. Two weeks ago I was told my problem had been turned
over to "responsive engineering". I am here to tell you that is a misnomer. I
am still awaiting a response. Is there anyone on the net who has succeeded in
linking and running a FORTRAN routine under WAVE Version 3? I could use 
your help.

By the way, REFORM does not work on the DECstation version and POINT_LUN works
one way on the VAX and a different way on the DECstation. On these issues the
HELP line sent me a new version of REFORM and has given me no response (in
over a week now) on the POINT_LUN problem. I feel the help we have received
from Precision Visuals since the release of WAVE Version 3 has been miserable.

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|   Vince Scullin                        |  Never attribute to malice that     |
|   Scientific Data Applications Branch  |  which can be adequately explained  |
|   NASA Lewis Research Center           |  by ignorance.                      |
|   Cleveland, Ohio 44135         uuvince@venus.lerc.nasa.gov (Vince Scullin)  |
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