Path: utzoo!utgpu!news-server.csri.toronto.edu!orasis.vis.toronto.edu!green
Newsgroups: comp.os.os2.misc
From: green@vis.toronto.edu (Anthony Thomas Green)
Subject: IBM and usenet support
Message-ID: <91Jun19.121030edt.8288@orasis.vis.toronto.edu>
Organization: Department of Computer Science, University of Toronto
Date: 19 Jun 91 16:10:39 GMT
Lines: 17

I just thought I should publicly express my gratitude to Larry Salomon
and the other IBMers who are answering questions about OS/2 over usenet
and through private email. I had a couple of pretty tough questions 
and got some pronto answers from him, and other IBMers "in the know".
This was not what I was expecting from IBM. 

This should also be a tribute to email - which brings down barriers
and squashes bureaucratic hierarchies. There's no way I would have
received the level of support I did over the phone. Perhaps IBM
should make the usenet gateway available to all VNET users.

IBM: Treat Larry and the other posters well. They are changing people's
	impressions of IBM ("At last! A *real person* with answers!").

DISCLAIMER: I have never worked for IBM and probably never will.

roboco!green@relay.cs.toronto.edu