Path: utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!uunet!spool.mu.edu!samsung!munnari.oz.au!bruce!merlin!ianh From: ianh@resmel.bhp.com.au (Ian Hoyle) Newsgroups: comp.sys.apollo Subject: Re: Open Letter Response Message-ID: Date: 19 Jun 91 03:43:37 GMT References: <9106172251.AA05357@pan.ssec.honeywell.com> Sender: usenet@resmel.bhp.com.au (USEnet nntp account) Organization: BHP Research - Melbourne Laboratories, AUSTRALIA Lines: 52 thompson@PAN.SSEC.HONEYWELL.COM (John Thompson) writes: >Well, HP/Apollo responded (if you can call it that). Since it appears that >they did not send to the comp.sys.apollo mailing list, I am assuming that >it did not get posted there, and so I'm including it in full. My comments >come after it. Significant flame here .... Well I've read the response that John forwarded to USEnet and have also looked at some of the responses that others have already made. I don't know what to say really. I'm disillusioned and very pissed off with how Hewlett Packard is treating this particular community of users. Sure, I can't get to any ADUS conference (it *is* on the other side of the planet after all - hell, there are actually users well away from the US and Europe) and I do get ADUS Ring (but everything in that is just waffle - sorry to offend contributors :-). USEnet is about timely information. It is about information exchange between past users (lots of ex-apollo engineers out there who *still* make the effort to help out for a product that at least *they* have pride in), the present customer base, and other interested parties who look "over our shoulders" at some of the dialogue that goes on in comp.sys.apollo. To say "We have chosen to focus our dialogue through this organization. (ADUS)" is bullshit. Sigh, if I continue this note it will get out out of control because I'm damn mad.!!!! The last, saddest bit I leave to the end. Last week I had a DEC rep wave the latest "Open Letter" in my face having printed it out for himself - remembering that all we say here is public fodder anyway. He just laughed at me, wondering what HP is going to do about my poor, 4 processor DN10000 now. I guess DEC, (and SiliconGraphics who we by lots from) are just rubbing their hands waiting for all the current 10000 users to turn from HP in disgust. ian PS oh yes, this is ME speaking, and not these laboratories. ;-) -- Ian Hoyle /\/\ Image Processing & Data Analysis Group / / /\ BHP Research - Melbourne Laboratories / / / \ 245 Wellington Rd, Mulgrave, 3170 / / / /\ \ AUSTRALIA \ \/ / / / \ / / / Phone : +61-3-560-7066 \/\/\/ FAX : +61-3-561-6709 E-mail : ianh@resmel.bhp.com.au