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From: kjs39186@uxa.cso.uiuc.edu (Kent Squires)
Newsgroups: comp.sys.apple2
Subject: Re: AE 3.5" Drive problems
Message-ID: <1991Jun16.213018.20492@ux1.cso.uiuc.edu>
Date: 16 Jun 91 21:30:18 GMT
References: <9106161914.AA25160@mcs.drexel.edu>
Sender: usenet@ux1.cso.uiuc.edu (News)
Organization: University of Illinois at Urbana
Lines: 45

ujmurphy@KING.MCS.DREXEL.EDU (Jim Murphy) writes:

>     Bitch, bitch, bitch. I've had an AE 3.5 since July of last year and I 
>couldn't be happier. Just because you happened to have a possibly defective
>unit, you hate AE. I've purchased at least 6 AE products over the years and
>I've been exceptionally satisfied with them all. That's not to say that I'm
>happy with their current Apple II _policies_, but their products have been  
>very well built. Please keep your unproductive whining to yourself, ok?

Well, I won't keep my unproductive whining to myself, ok? Ok.  My //e is
filled to the rim with AE products.  S1: Parallel Pro w/256k Buffer Pro.
Problem: the cable the thing came with worked fine with the Parallel Pro
alone, but when you attatched the Buffer Pro to it, it didn't work.  I had
to go out and buy a different cable.  S2: DataLink 2400. No problems...yet.
S3: RamWorks III 1MB. No problems yet. S4: TimeMaster ][ HO. Problem
periodically gets "reset".  Sometimes I'll notice a year of 45 or something
like that.  S5: 3.5" disk drive. Problem: mentioned in previous post. S6:
Phasor. No problem except for lack of software support, but that's not really
AE's fault (or is it?) S7: Vulcan 40MB. Problem: 1st Vulcan wouldn't boot.
AE replaced it. 2nd Vulcan (current one I have now) has ~11 bad blocks that
cannot be repaired, just locked out. I have a directory that is totally
trashed on it.  The CATALOG is totally goofy and shows only garbage on that
subdirectory.  The power supply keeps "dying". I'll be running a program and
poof, the power shuts off on the Vulcan.  It's not a fuse because #1 there
are only two fuses (one's a spare) and the other one hasn't been fried &
#2 the power dying has happend about 6 times.  Another problem that I believe
is the HD...ProDOS keeps getting trashed.  I'll boot up, run some programs,
power down, go to boot up again and ProDOS crashes.  A friend of mine
is having problems with a GS Vulcan randomly trashing blocks on his HD.
Maybe I should have said "I hate AE _support_." They do make good products,
I just wish they'd put some effort into tech support, instead of having
a damn 900 number.  Their tech support BBS offers no help either, they
just quote what's in the manual.
 _________________________________________________________________________
| Move over Rover &  |Email Addresses: Kent Squires "goo goo g'joob"      |
| let Jimi take over!|                Internet: kjs39186@uxa.cso.uiuc.edu |
| -------------------|                 ProLine: kents@pro-apa             |
| I wouldn't do it   |_______   America OnLine: kents12                   |
| for all the farms in Cuba! |         FidoNet: 233/15  Kent Squires      |
|____________________________|____________________________________________|

>Jim Murphy                             "I know that you believe you understand
>Internet:  ujmurphy@mcs.drexel.edu     what you think I said. But I am not sure
>GEnie:     J.MURPHY7                   you realize that what you heard is not 
>AOL:       Jim Murphy                  what I meant."