Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!helps!uudell!pensoft!usenet
From: robin@batman (Robin D. Wilson)
Newsgroups: comp.unix.aix
Subject: Re: modems under delay not dropping DTR on 3003
Message-ID: <1991Jun20.173907.9412@pensoft.uucp>
Date: 20 Jun 91 17:39:07 GMT
References: <726@curly.appmag.com>
Sender: usenet@pensoft.uucp (Usenet Psuedo User)
Reply-To: pensoft!robin
Organization: Pencom Software
Lines: 33

In article <726@curly.appmag.com> pa@curly.appmag.com (Pierre Asselin) writes:
> In article <1991Jun17.142205.14173@pensoft.uucp> pensoft!robin writes:
> 
> >...does not make it a software DEFECT.  Instead, you should take this  
> >up with an SE, or a marketing rep.
> 
> In my case, and I don't think I am alone, this would be futile.  The
> front-line support structure does not work;  people in defect support
> have to understand that.  Comp.unix.aix is vital.

Granted, the SEs don't always know which end is up, but they do have a support  
structure for "how-to" and "config" problems.  If it never gets used, it will  
never get better.  This does not mean, "Don't use comp.unix.aix."  It is just  
intended to emphasize that there is a plan in place, it just needs exercise.   
Also, (for everyone out there who'll listen) try to remember that comp.unix.aix  
is not an IBM official channel, so the information you get here, is (at best)  
subject to serious scrutiny.  Even though many IBMers (and former contractors)  
post notes here, they do not speak for IBM "officially".

> Meanwhile, Robin is right.  This is Usenet.  Nobody owes nobody nothin.

(You can't see my head swelling up right now, I just love it when someone says  
I'm right!)

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|UUCP:     pensoft!robin                                                      |
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