Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!samsung!uunet!shaman!jiro
From: jiro@shaman.com (Jiro Nakamura)
Newsgroups: comp.dcom.modems
Subject: Re: Telebit Announcement of V.32 bis for T-1600
Message-ID: <1991Jun23.174109.2978@shaman.com>
Date: 23 Jun 91 17:41:09 GMT
References: <1991Jun23.122514.27945@nstar.rn.com>
Sender: jiro@shaman.com (Jiro Nakamura)
Organization: Shaman Consulting
Lines: 36

In article <1991Jun23.122514.27945@nstar.rn.com> larry@nstar.rn.com (Larry  
Snyder) writes:
> I would venture them to perform quite close..  The T1600 is more
> expensive, and Telebit in the past (at least with my dealings) have
> been friendly on the phone, but on the other hand they wanted to charge
> me for firmware upgrades - while USR has ALWAYS provided me FREE
> firmware upgrades.  Both companies have 800 support.  Let's face it,
> since USR has been shipping v.32bis now for 8 months - they have most
> of the bugs worked out - where as telebit is just jumping on the bandwagon.


  I phoned Telebit tech support the other day since I was having some
problems connecting with some sites at 9600bps with MNP5. I spoke 
to a fellow named Randy Dole. He was *very* helpful and agreed to send
out the latest T2500 ROMs (v7.03) to me to figure out if that was
the problem. 
   The ROMs came a couple of days later (FedEx!), free of charge of
everything. The only stipulation was that I return the old 7.00 ROMs
to them. Fine, I sent it back SnailMail ( 98 cents ). 
   So.... I don't know why Telebit charged you. Or why they didn't charge
me. But I just wanted to straighten out that they don't charge everyone
for upgrades. And no, I'm no-one special, I only have one T2500 and
that's about it. No inside connections.
    Now, I'd *love* to see v32bis on the T2500. But I hear that it just
doesn't have enough horsepower (not to mention the serial port is stuck
at 19200 max). Sigh........ I wish Telebit would do *something* about
the v32bis solution. Kind of reminds me of Apple..... A great company
with great products, that slept on its laurels for *too* long.

   - jiro nakamura
     jiro@shaman.com

-- 
Jiro Nakamura				jiro@shaman.com
Shaman Consulting			+1 607 277-1440 Voice/Fax/Data
"Bring your dead, dying shamans here!"