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From: hartzell@sumex-aim.Stanford.EDU (George Hartzell)
Newsgroups: comp.dcom.modems
Subject: Re: Telebit Announcement of V.32 bis for T-1600
Message-ID: <1991Jun24.045215.12967@morrow.stanford.edu>
Date: 24 Jun 91 04:52:15 GMT
References: <1991Jun23.122514.27945@nstar.rn.com> <1991Jun23.174109.2978@shaman.com>
	<1991Jun24.014347.5895@netcom.COM>
Sender: news@morrow.stanford.edu (News Service)
Organization: Yeast Genome Project, Stanford University, Stanford, CA 94305
Lines: 34
In-Reply-To: gandrews@netcom.COM's message of 24 Jun 91 01:43:47 GMT

In article <1991Jun24.014347.5895@netcom.COM> gandrews@netcom.COM
   (Greg Andrews) writes: 
   > [...]
   >Please rest assured that Telebit will not leave T2500 owners swinging in
   >the wind.  I can't give specifics (mostly because I haven't been told
   >them), but Telebit is not going to ignore the needs of their customers
   >for V.32bis.  The recent announcement of an upgrade price for the T1600
   >is evidence of that.  The T1600 has been on the market for only seven
   >months, and therefore represents a small part of Telebit's customer base.  
   >[...]

And after seven months they expect me (actually, mine are about 2
months old) to make an investment of more than half the cost of the
new modem to upgrade it to a standard that was finished when I
purchased the modem.  If all that it takes is a firmware upgrade, then
I don't appreciate being gouged for my brand loyalty (that's what I
get for not switching brands to "that other modem company" who has had
a V.32bis modem out for a while now).  If it takes new hardware, then
why wasn't someone watching the shop while V.32bis was being developed
(surely someone was paying attention, no?)?

Can someone from Telebit explain what we are getting for our $$$?
It's not like we've been using these modems for years and now want a
free ride to a brand new standard (this argument might hold for the
T2500 users though).  Those of us who purchased T1600's new damn well
that V.32bis was coming *soon* and trusted Telebit to give us an easy,
reasonably priced upgrade path.

g.
--
George Hartzell                        voice: (415) 725-7421
Stanford Yeast Genome Project          fax:   (415)-723-7016
Stanford School of Medicine, Rm S337   email: hartzell@sumex-aim.Stanford.EDU
Stanford, CA 94305-5120