Path: utzoo!telecom-request Date: Thu, 20 Jun 91 20:03:20 EDT From: Ken Jongsma Newsgroups: comp.dcom.telecom Subject: Re: Important Change in Sprint Plus Rates Message-ID: Organization: TELECOM Digest Sender: Telecom@eecs.nwu.edu Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 480, Message 3 of 11 Lines: 35 Gasp! I heard about a Sprint billing change in misc.consumers before it appeared in the Digest! What's going on here? In any case, I've just finished takling to a Sprint rep and confirmed the following information: As of June 3, the Sprint Plus plan has been changed. Sprint no longer bills evening rate calls as night calls. Instead, all evening and night calls will will be discounted at 20%. Day calls will be discounted at 10%. The $8/month minimum has been waived. It wasn't clear during the conversation, but somehow a 2.7% rate increase plays into these changes. My residential bill runs around $100/month with 99% of those calls placed in the evening. I haven't worked the numbers out yet, but I suspect this is going to cost me more than 2.7%! I told the rep that I wasn't happy with the changes and wanted to register that with Sprint. She forwarded me to her supervisor. The supervisor was very nice and aside from giving the company line, let it slip that many people had been calling about the change. She said that all calls regarding this subject were being noted and that a change back might be possible. So ... if you liked the old Sprint Plus billing plan, please call Sprint and let them know. Be nice! Ask to speak to a supervisor and tell him/her why you liked the old plan. (I said I wasn't concerned about the minor increase, I just preferred the simple day/night rate structure.) Ken Jongsma ken@wybbs.mi.org Smiths Industries ken%wybbs@sharkey.umich.edu Grand Rapids, Michigan ..sharkey.cc.umich.edu!wybbs!ken