Path: utzoo!telecom-request Date: 24 Jun 91 22:15:47 GMT From: Ron Newman Newsgroups: comp.dcom.telecom Subject: Re: Important Change in Sprint Plus Rates Reply-To: Ron Newman Message-ID: Organization: Bolt Beranek and Newman Inc., Cambridge MA Sender: Telecom@eecs.nwu.edu Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 486, Message 1 of 12 Lines: 47 After reading several messages on this newsgroup concerning the change, I called the Sprint Customer Service number (800-877-4646) to inquire and complain. The operator who answered told me the following: - There is no more vanilla "Sprint Dial 1" service; "Sprint Plus" is now the default calling plan for all customers. I forgot to ask whether it also applies to people who don't have Sprint as their default carrier but access it via 10333. - They didn't send out bill inserts yet. She didn't know if they are planning to. - She claimed that Sprint had advertised the change and I should have heard about it. When I asked how, she said that it had been "on TV" (in commercials? I haven't seen any) and that there had been an advertisement in major newspapers. I asked if it had run in {The Boston Globe}, but she didn't know. She did say that it was in {The Wall Street Journal}. I told her that I didn't own a television and could not find {The Wall Street Journal} anywhere in Somerville, Mass. (Not true, but I wanted to see how she would react.) - She said that there wasn't very much difference between night and evening rates. If the rates that she quoted are correct, she's right: From Somerville, MA (617-628) to Santa Monica, CA (213-394): Day rate: .249 /minute Evening rate: .1496 /minute Night rate: .1357 /minute From Somerville, MA (617-628) to Columbus, OH (614-237): Day rate: .23 /minute Evening: .1495 /minute Night: .1306 /minute Something must have changed; didn't it used to be that "Evening rate" was 30% off day rate, and "Night" was 60% off? - She said that FONcard calls are now covered by volume discounts, which didn't used to be the case. - The change went into effect on June 3rd. Ron Newman rnewman@bbn.com